Pet care guides

Everything your new friend needs

Practical, honest advice for new adopters and experienced owners — from the first night at home to feeding, training and finding a good vet in Vienna.

Chapter 01

Bringing your new pet home

A new home is exciting — and a little scary — for everyone involved. With some preparation and lots of patience, the move can be calm instead of chaotic.

01

Prepare before they arrive

Walk through your home at your pet's eye level. Hide cables, cleaning products and toxic plants, then set up food and water bowls, a cosy bed, a few toys and — for cats and small pets — a quiet hiding spot.

02

Introduce children and other pets slowly

Show kids how to stroke gently and let the animal come to them. Meet resident pets on neutral ground or through a gate first, keep sessions short, and always supervise until everyone is relaxed.

03

Set boundaries and a safe space

Decide house rules before day one and keep them consistent. A crate, playpen or quiet room gives your pet a retreat where nobody disturbs them — that safety helps them settle faster.

04

Expect a wobbly first week

Hiding, little accidents, a poor appetite or restless nights are all normal. Keep feeding and walk times regular, speak calmly, and give them time — most animals need a few weeks to show their true personality.

05

Build trust, one day at a time

Reward calm behaviour with treats and praise, handle them gently, and spend a little focused time together every day. Trust grows from small, predictable, positive moments.

Chapter 02

How to feed your pet

Good food is the easiest way to keep a pet healthy. Here's the basic plan for each species we rehome — tap one to open it.

🐶DogsComplete food, fixed meal times

Daily diet

A complete dog food that matches their age and size (puppy, adult or senior). Fresh water in a clean bowl, always.

How often

Puppies: 3–4 small meals a day. Adults: 2 meals a day. Treats should stay under about 10% of daily food.

Never feed

  • Chocolate, grapes & raisins
  • Onion, garlic, xylitol (sugar-free gum)
  • Cooked bones, alcohol
🐱CatsMeat lovers who drink too little

Daily diet

Cats are true carnivores and need a complete cat food. Wet food helps them stay hydrated; place water away from the food bowl.

How often

Kittens: 3–4 small meals a day. Adults: at least 2 meals, or several small portions spread through the day.

Never feed

  • Cow's milk (most cats are lactose intolerant)
  • Onion, garlic, chocolate
  • Dog food — it lacks taurine cats need
🐰RabbitsHay, hay and more hay

Daily diet

Unlimited fresh hay should make up most of the diet, plus a daily portion of leafy greens and a small spoon of quality pellets.

How often

Hay and water around the clock, greens once or twice a day. Carrots and fruit are sweet treats — a little, not daily.

Never feed

  • Iceberg lettuce, avocado
  • Bread, crackers, cereal
  • Chocolate or sugary snacks
🐹Guinea pigs & hamstersSmall bodies, specific needs

Guinea pigs

Unlimited hay plus fresh veg every day. They can't make their own vitamin C, so add bell pepper, leafy greens and fortified pellets.

Hamsters

A quality hamster mix or pellets with small pieces of fresh vegetables. They're nocturnal — fill the bowl in the evening.

Never feed

  • Onion, garlic, raw beans
  • Chocolate and sweets
  • Citrus fruit for hamsters
🐦BirdsVariety keeps them singing

Daily diet

Pellets or a quality seed mix for parakeets, plus fresh vegetables like leafy greens and carrot every day. A cuttlebone supplies calcium.

How often

Fresh food and water every morning; remove leftover fresh food after a few hours so it doesn't spoil.

Never feed

  • Avocado — it's toxic to birds
  • Chocolate, coffee, salty snacks
  • Fruit seeds and pits

Every animal is different. Ask your vet how much to feed, and change food gradually over about a week to avoid an upset stomach.

Chapter 03

Training & behavior

Whether you're a new pet parent or a seasoned animal lover, understanding your pet's needs is the key to a happy relationship.

01

Grooming & exercise

Regular brushing keeps the coat healthy and doubles as bonding time; bathe only when needed. Daily walks, play sessions or free-roam time keep weight in check and burn off restless energy.

02

The basic commands

Teach "sit", "stay", "come" and "leave it" in short, happy sessions of a few minutes. Reward the moment they get it right with a treat or praise — cats can learn tricks this way too.

03

Common challenges

Separation anxiety, barking or guarding usually have a cause — boredom, fear or too little routine. Find the trigger, practise in small steps, and never punish; ask a trainer if you feel stuck.

04

Keep their mind busy

Puzzle feeders, sniffing games, new walking routes and meeting calm, friendly animals prevent boredom — and a tired, happy pet is a well-behaved pet.

A dog running across an agility ramp
Chapter 04

Support for pet owners in Vienna

Trusted vets, affordable care, good food and friendly communities — here's where to start.

Veterinary & emergency care

Tierarztpraxis am Bacherplatz is an English-speaking clinic offering full care, including diagnostics and dental treatment.

Arbeitergasse 4/4, 1050 Vienna

Affordable spay/neuter & vaccinations

Animal Care Austria is a non-profit offering low-cost spay/neuter surgeries and vaccinations — more than 10,000 sterilisations since 2006.

Food brands & nutrition advice

PERRO is a local Austrian brand with high-quality, grain-free food for different dietary needs. Futterambulanz offers expert nutrition counselling.

Seasonal checklist

  • Summer: shade, fresh water, no walks in peak heat — and never leave a pet in a parked car.
  • Winter: shorter outings and warm, dry bedding.
  • Holidays: keep chocolate, toxic foods and decorations out of reach.

Communities & support groups

Animal Care Austria runs a community for pet owners, and local Vienna Facebook groups are great for quick, real-time tips and recommendations.

Being a great pet parent is a lifelong journey — we're here for every step.

Ask us anything